Play-Asia.com Help Desk: Shipping Options and Delivery Times

my cart help

Auction House Books Electronics Movies Games Music Toys Outdoors ~ Sale ~

DIGITAL

product of the week

Kamen Rider Battride War

Add to cart

Don the Masks and Rev the Bikes! Henge!
US$ 70.90

upcoming releases

May 23, 2013

Shin Megami Tensei IV Accessory Set

0-Ji no Kane to Cinderella: Halloween Wedding [Regular Edition]

0-Ji no Kane to Cinderella: Halloween Wedding [Deluxe Edition]

Shin Megami Tensei IV (Download Code only)

Shin Megami Tensei IV

Click here for the complete list

most viewed items

Final Fantasy XIII (Platinum)
N/A
Borderlands 2
US$ 59.90
God of War: Ascension (Steelbook Edition)
US$ 44.90
Persona 4: Golden
US$ 44.90
Sleeping Dogs (Essentials)
US$ 29.90
Shin Megami Tensei: Devil Summoner - Soul Hackers (Comes with Free Devil Summoner: Soul Hackers Arranged Soundtrack)
US$ 44.90
Disgaea 3: Absence of Detention
US$ 44.90
Journey Collector's Edition
US$ 34.90
Code of Princess
US$ 44.90
Tokyo Jungle (Chinese Version) (PS3 Ultra Pop)
US$ 24.90

Closing Auctions

XCM Multi-Charger
US$ 18.37
00:00:00
Wii Fit Plus
US$ 11.70
00:22:14
Battlefield: Bad Company 2 (Classics Version) (DVD-ROM)
US$ 12.96
00:36:01
Dead Space 3
US$ 39.60
00:39:21
Monster Hunter Frontier G1 Premium Package
US$ 39.60
02:05:03
XCM Cross Battle Adapter Plus
US$ 19.49
02:11:31

Play-Asia.com Help Desk: Shipping Options and Delivery Times

helpdesk

Shipping Options and Delivery Times

Play-Asia.com offeres different shipping options to provide convenience and choice for our customers. During checkout, a list of all available shipping services will be listed including detailed information about the service and shipping lead time.

While we may update our shipping providers from time to time, we basically offer the following shipping types to our customers:

Airmail:

This shipping option is available for smaller shipments with a weight below 2kg. Airmail shipments are carried out through your local post office. Though we ship out all Airmail parcels insured and registered, there is no online tracking facility available for this service. It usually takes around 5 to 14 days for Airmail shipments to arrive to your destination. However, under certain circumstances it can take up to 4-5 weeks.

EMS Speedpost:

EMS Speedpost is the local courier shipment solution from Hong Kong post. The delivery will usually take place through your local post office as well. EMS Speedpost shipments are very safe and usually take only around 2 to 4 days to reach your destination. We will provide a tracking number for all EMS shipments. While there is no global tracking possibility for those shipments, customers can track their parcels online at www.hongkongpost.com as long as the shipment is still in Hong Kong and via the local delivery company once the destination country has been reached. Here are some examples of how to track EMS Speedpost shipments in some countries:

USA - www.usps.com
U.K. - www.parcelforce.co.uk
Germany - www.deutsche-post.de
Australia - www.auspost.com.au

Please bear in mind that the online tracking will only work once the shipment has already reached your country, which usually occurs within 1-2 days after the actual shipping date.

Courier shipment:

For the most urgent shipping needs, we offer courier shipment services via one of the major courier companies, such as UPS or FedEx. Courier shipments usually take just 1-3 days to reach your door step and can be tracked online at any time. A tracking number will be e-mailed to you once your order has been sent.

Note: All shipping lead times are for reference purposes only. In exceptional cases, longer lead times may apply and shipments may be delayed by your local customs office. Play-Asia.com does not offer any guarantee on the shipping lead times listed.

new releases

US$ 54.90