Free Shipping available at Playasia

 

Shipping is now free for economy shipments at Playasia when you spend over $99.99 on eligible products! That means you can bundle toys, games and whatever else your heart desires.

The Free Shipping Update

Global shipping has been a significant topic of discussion for Playasia since 2020 and more so recently considering international conflict and fluctuating crude oil prices that affect the cost to ship products internationally. In order to adjust to these fluctuations in crude oil prices our shipping rates will consequently increase by $1.00 for all airmail shipments starting today, May 4th. We will monitor our available shipping channels and rates closely for ongoing development.

To combat these shipping price increases and the effect on our customers the option for free international shipping will be making a much-requested return. All orders valued over $99.99 will have the option to ship for free via Airmail. Unlike our promotions in the past there is no end date for this additional service.

  • Airmail base shipping costs increased by $1.00.
  • Airmail eligible orders over $99.99 will now have the option to ship for free.
  • This does not apply to existing orders.

Some products will be too heavy to ship via airmail and thus will not be eligible for free shipping. If free shipping is not automatically applied to your order – individual weight and dimensions are likely the culprit! Currently products with an individual weight over 650g will not be eligible for free shipping. Total order weight must also be under 2,000g.

 

84 Responses

  1. Will Branch says:

    Is this free shipping service not available in the US? The option does not seem to come up when I checkout. Thank you!

    • Fem says:

      Hi Will,

      Free shipping is available worldwide but there are conditions on how to avail of the free shipping. Please read the guidelines in our article.

      Thanks for visiting our blog,
      Playasia Team

    • Kazu says:

      If you go to the info page of the item you want and it says “FREE DELIVERY when spending over US$ 99.99!” right next to the price tag, it means it is eligible for bundling to get free shipping. Vice versa, if the item doesn’t have that, means it is not eligible.

  2. Luiz says:

    I want purchase 3 games they ask me to pay 30 dollars for ship.
    its free ship or nothing?
    for US

    • Fem says:

      Hi Luiz,

      You have to bundle for $99.99 on eligible products to avail of the free shipping.

      Thanks for visiting our blog,
      Playasia Team

  3. NGamerCole says:

    Where can you check the weight of the individual items?

    • Fem says:

      Hi NGamerCole,

      Unfortunately, you can’t check the weight of a certain product on our product page. But once you order, you will be able to get notified if you are eligible for the free shipping.

      Thanks for visiting our blog,
      Playasia Team

  4. Lucas says:

    Does it apply to pre orders? I was trying to do a $108 pre order that for sure was way below 2000g but still charged me $43 for shipping.

  5. Jon says:

    When i added my last item to my shopping cart (total ~$130), a notification pops up saying the cart is eligible for free shipping.

    Yet when i try to check out, there are only two shipping options that are over $30 each. Is this a bug?

  6. DExus100 says:

    I was about to checkout on some pre-orders for a couple of plushies that all have the “FREE DELIVERY when spending over US$ 99.99!” advertisement. I added them all to my cart, with the order valued at $124, but when checking out…. the shipping was going to be charged anyways. Is the offer a lie? Is there something I have to do for the offer to apply? Is this not available for pre-orders? Is it because two of the plushes release before the other 6?

  7. Chris says:

    does this apply canadian shipping? It only show one shipping option which is express?

  8. Mike says:

    I am offered free shipping but I have trouble. I don’t see the option at checkout. I have got 4 LPs in my cart. How would I access the free shipping?

  9. York says:

    I think the same problem as lots of previous comments.

    I wanna buy two Splatoon 3 gaming headsets, one Splatoon 3 card pocket and one Splatoon 3 game.

    I qualified for free shipment to Canada. However, I didn’t have any options except Express shipment.

    • Fem says:

      Hi York,

      The free shipping is available for airmail only. Conditions will be: per item must not go beyond 650 grams. But if you encounter errors while you check out, please contact our customer service to assist you more.

      Thanks for visiting our blog,
      Playasia Team

  10. Stas says:

    The product I’m partly interested in weighs 0.66kg. Sooooo… no free shipping, right?

    • Fem says:

      Hi Stas,

      Yes. If a product goes beyond 650 grams, it’s not eligible for free shipping.

      Thanks for visiting our blog,

      Playasia Team

  11. mohammed aloufi says:

    it wont work to saudi arabia

    • Fem says:

      Hi mohammed aloufi,

      The free shipping is available for airmail only. Conditions will be: per item must not go beyond 650 grams. But if you encounter errors while you check out, please contact our customer service to assist you more.

      Thanks for visiting our blog,
      Playasia Team

  12. Paterson says:

    It says free shipping to US, but it is not…. and there is no specific guideline in your page.
    when I go through check out stage, There is no options to choose but $130.00 shipping, is this your site error? You must improve about this shipping cost with specific price option per item.
    Otherwise it looks like you cling to people without telling expensive shipping cost first….

    • Fem says:

      Hi Paterson,

      The free shipping is available for airmail only. Conditions will be: per item must not go beyond 650 grams. But if you encounter errors while you check out, please contact our customer service to assist you more.

      Thanks for visiting our blog,
      Playasia Team

  13. Crabster says:

    No matter what I do there is no free shipping option. It is always express and you can’t unclick it. Why is that? The object doesn’t weigh that much.

    • Fem says:

      Hi Crabster,

      The airmail free shipping is available. Item must be 650 grams to avail the free shipping. If there’s any problem, please contact our customer service.

      Thanks for visiting our blog,
      Playasia Team

  14. Zacek says:

    My country charges taxes for international shipments whit a declared value over 50 USD. Could you help me stating on the package that the value is less than 30 USD?

  15. Min Htet says:

    Hi, if I check out both pre-order and in-stock with free shipping, will in-stock item ship first?

    • Fem says:

      Hi Min Htet,

      You can tell to our customer service if you want to ship together or to ship separately. Contact our customer service to assist you further.

      Thanks for visiting our blog,
      Playasia Team

  16. Emrah says:

    Good day, sir. The information written with this shipping fee is valid in Turkey, isn’t it?

    • Fem says:

      Hi Emrah,

      Yes. Playasia ships worldwide. If there’s any question, please contact our customer service for more info.

      Thanks for visiting our blog,
      Playasia Team

  17. Vladymir says:

    If I buy Mega Drive Mini 2 98,99 $ For me free shipping in Ukraine ?

    • Fem says:

      Hello Vladymir,

      You should add another item to avail the free shipping since the airmail free shipping is available at $99.99

      Thanks for visiting our blog,
      Playasia Team

  18. Cesar says:

    Hello on today 4 Nov. the free shipping its no mor w avalibe help

    • Fem says:

      Hello Cesar,

      If the total of your purchases is $99.99, airmail shipping is free for you.

      Thanks for visiting our blog,
      Playasia Team

  19. Sanzhar says:

    Hello, i want a ask a question, do you deliver to Kazakhstan?

  20. Askar says:

    HI, I wanted to preorder the
    https://www.play-asia.com/steinsgate-17–scale-pre-painted-figure-kurisu-makise-reading-st/13/70froj
    I didn’t find weight info but assume that it doesn’t fit the requirements, so there is no free shipping?

    • Fem says:

      Hi Askar,

      Yes. The pre-painted figure is not eligible for the free shipping since it weighted at 1500 grams.

      Thanks for visiting our blog,
      Playasia Team

  21. Raul says:

    i want to make a purchase and qualify for free shipping but i wonder if i need to do any paperwork for the customs or if there is going to be an extra charge on the delivery i live in mexico city

  22. isa says:

    Could you do the free shipping promotion in celebration of playasia’s birthday, November would be the right month for that. I only buy if there is free shipping for all items

    • Fem says:

      Hi Isa,

      We have an ongoing free shipping promotion for our Black Friday Sale. You can check out more info our blog.

      Thanks for visiting our blog,
      Playasia Team

    • Fem says:

      Hi Bazely,

      It’s not eligible for free shipping since the item has a battery. Items with batteries are not eligible for eco shipping.

      Thanks for visiting our blog,
      Playasia Team

  23. Blitz says:

    Is it free shipping if you spend $100 USD? I want to buy a couple of PS4 games and it says I need to spend about $150 AUD to get the free shipping 🙁

    • Fem says:

      Hi Blitz,

      Yes. You have to spend at least $100 USD to get the airmail free shipping.

      Thanks for visiting our blog,
      Playasia Team

  24. Alex de Lange says:

    Good day,

    Do I have to pay import duties, taxes and other costs with free shipping?

    Regards,

    Alex

    • pier says:

      Hello Alex,
      yes, with free shipping all import duties, and taxes must be paid.
      If you have any other question, don’t forget to contact us 😉

      Thanks for visiting our blog,
      Playasia Team

  25. Vladymir says:

    Hello I want to order two products from you, but I live in Ukraine, can you send the goods to Ukraine as does the store in Japan CD JAPAN.
    Here are the two products I need. I’m ready to pay already but I can not because my country is yours.

  26. Neko says:

    Hello, I’m trying to order $340 worth of pre-orders and don’t get the offer for Free Shipping. It says $108 on TOP of the $340. I can’t get free shipping for spending that much? ;_;

    • Fem says:

      Hi Neko,

      You can get that worth for free shipping but the items will depend on its weight.

      Thanks for visiting our blog,
      Playasia Team

  27. Mireilly Colon says:

    I bought a stuffed animal to a specific address but I did not receive an email. Where can I contact? It is that I do not have the order number and in the bank it appears purchased,

  28. Saleh says:

    How long will it take to ship a switch game to Saudi Arabia?

  29. Italo says:

    I qualified for free shipment to Brazil. However, I didn’t have any options except Express shipment.

  30. Mateus Barros says:

    Why, i not getting an free shipping during the checkup of my order, even the page itself saying i’m legible for that, could you help me?

  31. Nori says:

    What is the possible reason behind some items not counting for the free shipping?
    I’ve seen a few items that are shippable through economy shipping but don’t count for the $99 for free shipping
    Will these permanently stay like this? Are there certain needs to an item to be accountable for free shipping? Because I have not seen significant differences in those items which left me confused.
    Is it just random and am I unlucky? I’m very curious, thank you for the answer in advance.

    • Fem says:

      Hi Nori,

      Currently products with an individual weight over 650g will not be eligible for free shipping. Possible some of the items you have chosen have weighted over 650g.

      Thanks for visiting our blog,
      Playasia Team

  32. Don says:

    Hey any information on VAT / taxes to Europe specially Austria? I couldn’t find anything online and I’m scared to order something before knowing how much I have to pay on top. Thanks guys!

    • Fem says:

      Hi Don,

      Expect 20% standard tax on your order since that’s Austria’s tax rate.

      Thanks for visiting our blog,
      Playasia Team

  33. biosapio says:

    Do you ship to Russia?

  34. Adel Jamal says:

    Dear Play-Asia,

    How can know which items are included for your free shipping campaign?

    I am interested in older retro products; Are those included? And will there be some sort of marker or notice on the product pages?

    • Fem says:

      Hi Adel,

      Currently products with an individual weight under 650g are included in the free shipping campaign. Yes, as long as the retro products are under 650 g, it’s included in the free shipping campaign. If not sure about a certain item, please contact our customer service to assist you fither.

      Thanks for visiting our blog,
      Playasia Team

  35. Carlos David Treviño Salinas says:

    Hello play asia Staff , regarding free ship when one spend+100usd ,if one make a order half in stock and half in pre order does the in stock item going to be shipped when the preorder item becomes available? also i can see my cart allows to combine PSN giftcard (25$USD game+25 USD GAME + 50USD psn CARD) so its possible to make that order and get the free delivery? if that its possible the psn code arrive on my playasia profile? thanks for your services . i will wait for your re`ply.

    • Fem says:

      Hi Carlos,

      If you mix digital and physical orders, you will get an error. So, it’s better to order pure digital or pure physical to avoid error. And yes, you PSN code will arrive on your Playasia profile.

      Thanks for visiting our blog,
      Playasia Team

  36. Tucker Corson says:

    Hi PlayAsia, i am trying to order 5 plush toys for my son and each item says it qualifies for free shipping as does my cart when I go to checkout but when I get to to my delivery options the only option i have is expedited shipping for a high premium. My cart is only ~$110 USD but shipping is an additional $50. can you assist?

  37. Caressa says:

    The free shipping if you order a plushie isnt possible

  38. Alex says:

    If I purchased two pre-orders (one to be available in March and one to be available in April) at the same time in order to get the $99.99 free shipping offer, will the March pre-order be shipped first when it becomes in stock ? Or will it be on hold until the April pre-order becomes available?

    • Fem says:

      Hi Alex,

      If you want to ship the March pre-order item first, your free shipping fee will be cancelled. To avail the free shipping fee, you have to wait for the April pre-order item to be available.

      Thanks for visiting our blog,
      Playasia Team

  39. Zinou says:

    Hi team, i would like to know if you deliver in Algeria ?

  40. Ki says:

    Hi there. is it possible, if I contact customer support, I will get free shipping? My item is over $100 USD but there is only one vinyl that goes over by a measly 3 grams. It is 653 grams not 650. Seems to be purposely set up like that to not allow free shipping for these items. :/

    • Fem says:

      Hi Ki,

      Please contact our customer support to help with your concern.

      Thanks for visiting our blog,
      Playasia Team

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