10. Apr, 2014 18:14 (HKT)

Heartbeat/Heartbleed OpenSSL Update!

In the wake of recent security scares across the internet many customers have been asking about OpenSSL, Heartbleed, and if it affects them as Play-Asia.com shoppers, and the answer is a simple no. Play-Asia.com holds customer information and security as one of our highest priorities and are happy to report that customer information is as safe as ever.

What is Heartbleed and OpenSSL?

The short answer is that Heartbleed is a vulnerability in some versions of OpenSSL (encryption/security library) that allowed attackers to gain access to small amounts of data from host computers all across the web. While many websites were affected by this vulnerability, Play-Asia.com has never used the affected version of OpenSSL and all customer information remains secure.

Heartbleed gets its name from a programming error in OpenSSL's implementation of the 'Heartbeat Extension' for the TLS and DTLS protocols. The 'Heartbeat' is designed to keep your computer and the host synced (logged in/maintaining connection) by sending a 'pulse' or request of information at regular intervals to make sure that you and your connection are still there. The Heartbleed security flaw allowed up to 64KB of information to be revealed with each 'heartbeat', making it an obvious hole in any website's security.

Although Play-Asia.com and its customers are unaffected by the OpenSSL Heartbleed flaw, we still advise you to always keep a secure password and to change it regularly. If you use the same password for other onlines services we strongly urge you to change your Play-Asia.com password for the sake of your own security. 

Thank you for your attention and support,

Your Play-Asia.com Team


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