Why Us?

 
Playasia was established in 2002 and is the leading independent retailer, providing outstanding customer experience, a large variety of genuine products and global fulfillment. Check us out at www.playasia.com
 
Our Vision

Playasia is committed to being the leading global online retailer of entertainment products. Our professional staff works hard to bring genuine high-quality products to our online market place and maintain integrity, consistency, and satisfaction across all levels of customer service and experience.
 
Our Mission

To stand for:

• Integrity
• Quality
• Consistency
• Credibility
• Genuity & Trustworthy 

Playasia prides itself in providing customer satisfaction. We are proud of our excellent Trustpilot 4.7 star rating based on 22,181 customer reviews.
 
We take all measures to have your inquiries answered within a few hours and not exceeding 24hrs (except on weekends). Our highly trained staff is happy to answer any questions that you may have. Playasia uses its own e-commerce solution for its website which provides ease of use, high security, and data protection. Rest assured your information is safe with us.
 
Global Accessibility - Playasia offers worldwide shipping with a host of delivery options to suit all our customer's needs. We have also invested a lot of effort to provide a wide range of localized payment methods across regional markets to help all our customers enjoy a comfortable shopping experience from start to finish.
 
The past 16 years of growth have been filled with tough work, dedicated individuals and a lot of video games! We launched our physical exclusive games in 2018 which was a new segment of our business, with the primary focus on perfecting this service and ensuring we are serving the avid community of collectors well. This includes improving packing quality and shipment options, expanding our growing product line, and working with publishers to improve the frequency of international English releases.
 
We would like to thank our community for their continuous support throughout the past 16+ years of service. The support and voice of the community are incredibly important to us and we will continue to be as attentive as ever. We actively encourage any feedback or suggestions whether it be via social media, email, or our own Discord server. We will to continue down this path and find new and exciting ways to engage with our customers now and into the future, so keep an eye out!
 
Check out our online store at www.playasia.com
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