Playasia Loyalty Program


*** Currently in Beta Testing. If you are interested, please email cs@play-asia.com ***

Table of contents 
IIntroduction
IIHow to earn Playasia Coins
IIIHow to spend Playasia Coins
IVPlayasia Loyalty Ranks
AppendixTerms and Conditions
 

I - Introduction

What are Playasia Coins?
Playasia Coins are the currency you acitvely earn for being a loyal Playasia customer and continuing to shop with us! These Coins can be used on any purchase to get some extra savings on the latest game, figure, digital code or anything you want! Earns coins and rank up for even better Loyalty Program perks, take advantage of exclusive deals and overall get back for being a beloved customer! 

II - How to earn Playasia Coins

How do I earn Playasia Coins through the loyalty program? 

You will automatically earn Playasia Coins whenever you make a purchase on Playasia. You can then use those Playasia coins towards the cost of future purchases! Please note that certain categories and products will have a higher Playasia Coin earning rate. 

You can also earn coins through awesome promotions & rewards - for example when you sign up you will receive a bonus, as well as a bonus on the same day each year as a celebration of your Playasia loyalty day (Remark: The decision for when to start annual payments is not yet done since we are now paying the join Bonus of 500 Coins also to existing customers!)

Coin accrual rate: Coins associated with an order will be made available 72hrs after redemption of a digital code or 7 days after physical shipment. 

Frozen Coins

Coins that are given to you as part of enrollment, or similar action, may be frozen. If coins are frozen, they will need at least have earned 50 Coins to unfreeze and make usuable of those Coins.


III - How to spend Playasia Coins

How do I check my Playasia Coins balance?

Along with each regular order confirmation email you will also receive an updated loyalty points balance. From our email click into your Loyalty portal, there you can check your points. Alternatively you can directly navigate to the Loyalty tab from your Account page.
 
How do I spend my Playasia Coins? 

Playasia Coins can be used with any order – the quickest way is to check the 'Use Coins' box on the product page you’re interested in before adding to your cart. You can also find this option when viewing your entire cart.

IV - Playasia Loyalty Ranks

Loyalty ranks are how you can level up and get even more out of the Playasia Loyalty Program! Depending on your rank you will earn special access to deals, sales, and exclusive rewards!  Ranks are based on the earned Coins from your last Playasia Birthday to your next Playasia Birthday. You will rank up immediately when you reach the Coin requirement for a given rank when the points are credited to your account. On each Playasia Birthday, your rank will be adjusted should you not have met the required Coins.

 
Rank 1: Noble
Coins Expire: Annually 
Rank 2: Samurai
Unlocks at 200 Coins Annual Earning
Early Access to some sales 
Coins Expire: Annually 
Rank 3: Daimyo 
Unlocks at 1,000 Coins Annual Earning
Early Access to some sales 
Exclusive Products & Sales
Coins Expire: Never 
Rank 4: Shogun 
Unlocks at 3,000 Coins Annual Earning
Early Access to some sales 
Exclusive Products & Sales
Coins Expire: Never 
Rank 5: Emperor 
Unlocks at 15,000 Coins Annual Earning
Early Access to some sales 
Exclusive Products & Sales
Coins Expire: Never 


Appendix - Terms and Conditions

The following Terms and Conditions of Participation regulate the use of Playasia Loyalty Program by the user of a Playasia account (hereinafter referred to as a "Customer") on the Playasia website www.play-asia.com (the "Website"). Playasia’s General Terms and Conditions, Terms of Use, Use of Wallet Terms and Privacy Policy also apply in addition to this agreement. 
 
Participating customers and must be 18 or above to Join the Loyalty Program. 
Playasia reserves the right to modify or cancel the Loyalty Program at any time.
Coins can be earned through placing orders on Playasia.com.
  • 1 Coin is has a cash value of US$0.01 for eligible Playasia purchases.
  • Coins can only be redeemed once.
  • Coins can currently only be used for online purchases on www.play-asia.com on the internet.
  • Coins cannot be used at any physical store including those operated by Playasia.
  • Not every product will get rewarded with the same amount of Coins and not every participant in the Program will get the same amount of Coins.
  • Coins will not be given for any part of a purchase that is funded by Coins.
  • Coins will be given 3 days after reveal of digital codes or 7 days after shipment of physical products. 
  • Coins may expire based on the current rank of the participant.
  • A valid and verified Playasia account is required to join the Loyalty program.
  • Each Person may only hold one Playasia Program Memberhip

We reserve the right to terminate or suspend Playasia user accounts if Coins have been fraudulently obtained and used on the Playasia shopping platform. If a Playasia user account has been suspended for these reasons, the unused Playasia Coins and any wallet funds will be forfeit. 
Playasia Accounts, Coins and Wallet Balance are not for resale. 
The use and redemption of Coins, and the use of the Wallet, are governed by the laws of Hong Kong.  
Play-Asia.com reserves the right to change any of these terms and conditions at any time; notice of any such change will be made by updating these terms and conditions located at https://www.play-asia.com/info/loyalty 
Play-Asia.com reserves the right of final decision and interpretation of any dispute regarding Playasia Loyalty Program, Rewards Points and Wallet. 
 
Terms & Conditions Last updated February 17 2020 
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