Placing Your First Order
Placing an order with Playasia is easy. There's no need to create an account first. An account will be created once you've placed your first order online. We cannot accept orders by phone, fax or e-mail. All orders must be placed online.
Setting Your Currency and Language
Playasia allows you to view product prices in various currencies and view ordering help in your local language. You can adjust these settings at the top right corner of each page on the website. Product prices will always be listed in US Dollars, but the converted value will be displayed based on your local currency (Euro, UK Pounds Sterling, Australian Dollars, Hong Kong Dollars, etc.). All credit cards will be billed in US Dollars.
Finding Items
First, you will need to browse or search for the items you would like to order. A keyword search box is located at the top of our page. You can also browse products directly through our categories which are listed on the top of our site. When you find an item that interests you, click the title, name or picture of the item to see the detailed product information page. Here you will find more information about the item, including availability and estimate of how long it will take before the item will be ready to leave our distribution center.
Adding Items to Your Shopping Cart
If you want to order an item from Playasia, click the "Add to Cart" button on the item's product information page (or the small "Buy" link that can be found on other product listing pages). Once you've added an item to your shopping cart, a new page will be displayed with a confirmation. You can now continue browsing for other products. You can access the contents of your Shopping Cart at any time by clicking the "Cart" icon at the top of every page on the website.
Proceed to Checkout
Take a moment to review all of the items you've placed in your Shopping Cart. When you're ready to place an order for all the items in the Shopping Cart, click the "Checkout" button. You will be taken to the first page of the order form.
Logging In
If you are a returning customer and not yet logged in you can enter your customer account e-mail address as well as your password. To register as a new customer, click on the "here" button next to "Sign up. simply enter your e-mail address, create a password, and select if you wish to opt-in to our newsletter. Further address details will need to be provided during the checkout process.
Enter your shipping details
You can now enter your shipping address as well as some extra details. Review and verify your address details carefully. The telephone number is required for courier shipments and it needs to be entered correctly. Your address details can be changed if any mistakes are found.
Select a Shipping Type
Consider how quickly you would like to receive your order, and choose a shipping method. We offer different shipping services suitable for different requirements. Shipment methods differ from the shipping lead time, online tracking availability, and of course the price. All shipping types are registered and insured parcels.
Select a payment method
Choose your preferred payment method. Playasia accepts the most common payment methods, such as payments via PayPal, Credit Card, Bank Transfer Payment, and more.
Review and Submit Your Order
Check the accuracy of all the information you provided and make any necessary adjustments. When you are ready, click the "Place Order" button to submit your order. If you have selected the credit card payment method, you will be able to enter your card details. Once you place your order, we will send you a confirmation e-mail. We will send you another e-mail when your order ships.
Tracking Your Order
If you would like to review the status of your order, please go to the "Account" located at the top-right of each page. There you will find a summary of your most recent ordered items as well as their current status. To see more order details click on the "Orders" tab.
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